At MOXFIVE, we are often engaged by clients to help manage the incident response efforts. With the explosion in ransomware, our time is often spent focusing on and guiding the recovery efforts because this is typically the most critical workstream of the response efforts with the most attention from organization’s executive team. To that end, much of our recovery efforts involve guiding our clients through the complexities of recovery efforts and helping them make the most informed business decisions possible. In those conversations, our goal is to dispel many common misconceptions that organizations have about the recovery process and guide them forward using the best practices we’ve learned over the years.
Below is a quick look at some of the challenges we commonly see in managing recovery efforts followed by what we think helps combat those challenges to help recovery run more smoothly.
What Makes Recovery Efforts Go Poorly?
Let’s be honest – there are many reasons that recovery efforts can go poorly. It’s a challenging process with many activities that all have a sense of urgency. We generally find that the following are the top trends that lead to recovery efforts going poorly:
What Makes Recovery Efforts Go Well?
Again, there are many factors that contribute to a smooth recovery process. Of these, clear communication and clearly defined roles are perhaps most critical. This is why all of our engagements are spearheaded by a Technical Advisor or leader who manages the recovery efforts, keeps communication consistent, and coordinates the many complicated workstreams. Below are the key elements we believe lead to a more successful recovery:
As you read through those, I’m sure you’ll see a pattern emerging – the words clear and defined are used in all but one. We can’t stress it enough – communicating clearly and having defined roles and workstreams are absolutely critical to ensuring success both during and long after the recovery process.
If you would like to learn more about our approach to business recovery or speak with one of our MOXFIVE Technical Advisors, send us a message at firstname.lastname@example.org or through our website at www.moxfive.com/contact to get in touch.
Jeff is a technical cyber security leader that has helped build incident response teams and has led a large number of digital forensics and incident response investigations. As a technical advisor at MOXFIVE, Jeff has assisted clients in managing incidents and recovering their networks from cyber security attacks.
MOXFIVE provides the clarity and peace of mind needed for attack victims during the incident response process. Our Technical Advisors serve as an Incident Coordinator to clearly define the incident, the action plan to be executed, and manage the incident response efforts.Learn More
With experience on the front lines responding to incidents daily, MOXFIVE Technical Advisors have the unique ability to connect the dots between business, information technology, and security objectives to help you quickly identify the gaps and build a more resilient environment.Learn More